About LATAM Airlines
LATAM Airlines Group S.A. is the largest airline in Latin America, with presence in five domestic markets in South America: Brazil, Chile, Colombia, Ecuador and Peru, in addition to international operations in Latin America, Europe, the United States, the Caribbean, Oceania, Africa and Asia.
The company operates a fleet of Boeing, Airbus and ATR aircraft, with one of the most modern fleets in the world, providing passengers with a comfortable and safe travel experience. LATAM Airlines Group and its affiliates have a leading position in their respective domestic markets, in addition to an important presence in the international routes within the region and between Latin America and the rest of the world.
Detailed Review
Flight Experience
Comfort & Seating
LATAM offers a comfortable flying experience with ergonomic seats in all classes. The Premium Business class features lie-flat seats on long-haul routes, while Economy class provides adequate legroom for the price point.
In-Flight Service & Entertainment
LATAM's cabin crew is generally friendly and attentive, particularly in premium cabins. The airline offers a decent selection of movies, TV shows, and music through its entertainment system, though the selection could be more extensive on some routes.
Pricing & Value
LATAM offers competitive pricing, especially for flights within South America. The airline frequently runs promotions and sales, making it an affordable option for regional travel. However, international flights can be pricier than some competitors.
Pros & Cons
Pros
- Extensive route network throughout South America
- Modern fleet with comfortable seating
- Friendly and professional cabin crew
- Good frequent flyer program (LATAM Pass)
- Competitive pricing for regional flights
Cons
- In-flight entertainment could be more extensive
- Food quality varies significantly by route
- Limited legroom in economy on some aircraft
- Customer service response times can be slow
- Baggage fees can add up quickly
Final Verdict
4.5/5
Excellent for Regional Travel in South America
LATAM Airlines is a solid choice for travel within South America, offering an extensive network, modern aircraft, and generally good service. While there's room for improvement in areas like in-flight entertainment and consistency of food quality, the airline provides good value for money, especially on regional routes. For international long-haul flights, it remains competitive but faces stiff competition from global carriers.
Rating Summary
Key Features
Extensive Network
140+ destinations across 20+ countries
Modern Fleet
300+ aircraft with latest technology
Comfortable Cabins
Ergonomic seating in all classes
Onboard Dining
Meal service on most flights
User Reviews
"Excellent service on my flight from Santiago to Miami. The crew was attentive and the food was surprisingly good."
"Good value for money on regional flights. The entertainment options could be better though."
"Flight was delayed with minimal communication. Seats were comfortable once we finally boarded."